Support

Setting up in Outlook/Live Mail:

• Add account
• Enter email address: eigen@domain.nl and password
• Choose manual settings

Incoming mail settings

• Choose POP3 or IMAP
• Username: own@domain.nl
• POP3 or IMAP Server: m.c3ict.nl
• Security type: SSL
• Port: You do not need to change this (995 for POP3 and 993 for IMAP)

Outgoing mail settings

• SMTP Server: m.c3ict.nl
• Security type: TLS
• SMTP Port: 587

More settings

• Tab: Outgoing email server - Check "Authentication is required for my outgoing email server (SMTP)" + Check "Use the same settings as for my incoming mail".
• Tab: Advanced - Enter (INBOX) for the root folder path. As in the example below.

Setting up in Android:

Incoming mail settings

• Username: Full email address
• Verification: Your password
• Server: m.c3ict.nl
• Gate: 995 (POP)
• Port: 993 (IMAP)
• Security type: SSL/TLS

Outgoing mail settings

• SMTP server: m.c3ict.nl
• Gate: 587 (POP)
• Port: 587 (IMAP)
• Security type: START TLS (accept all certificates)
• Check the box for: Login required
• Username: Full email address
• Verification: Your password

Note POP3: If you use this setting, you can only retrieve mail with one client without any difference in mail (if, for example, you want to receive mail on your Android in addition to Outlook, you need to set up IMAP).

Mailbox size: To ensure that your mailbox does not fill up, you must ensure in advanced settings that either no copy is kept on the server or that it is deleted after x number of days.

Webmail:
https://webmail.jedomein.nl/
- Username is your full email address
- Password

Setting up in Gmail:

1. Log in to your Gmail account
2. Go to the gear icon in the top right and click on settings
3. Open the "accounts and import" tab."
4. Go to the section "Send email messages from:"
5. If you haven't made any settings yet, click on "Add another email address that you own"
6. If you have already set up an account and want to change it, click on "Edit details" next to the domain."
7. The first menu is the account settings (fill in the details you received).

If you click on next step, you will see the screen below (fill in the details you were given).

Your username is your full email address.

Note: Security

You must choose a secure connection via TLS (recommended).

As soon as you click "add account" or "Save changes", you are done.

You can set your account as the default (this sends every email you create via this account).

If you would like to be assisted by one of our employees, you can grant the employee access to your workstation via the button below. This starts a remote support session, and you can grant access using a code provided by our employee. Once the connection is terminated, the program closes and is removed from your computer.

Remote support may only receive sessions when Accessibility and Screen Recording permission is granted by the macOS system. Add AnyDesk to trusted apps in order to work correctly. Manual

1. Click on the start menu and then All Programs -> Accessories.

2. Right-click on Command Prompt > Open as Administrator.

3. Execute the command slmgr.vbs /rearm  out

4. The message Command Completed successfully should be visible after a few seconds.

5. Restart the computer and enter your product code.

WORKSHOP RATES (prices incl. VAT)

We do not provide a quote for orders under €100 or for fixed rates. Payment is exclusively in cash or by debit card.

You can set up an autoresponder or an out-of-office message for your email in DirectAdmin, the hosting control panel. But how convenient would it be if you could do this in Roundcube webmail? From now on, that is possible, and you can set up an autoresponder or an out-of-office message directly in Roundcube.

In this article, I explain how to set up an autoresponder or an out-of-office message in Roundcube. I assume that you are already logged in to Roundcube.

Create an autoresponder in Roundcube

If you have set up an autoresponder, the sender of a message automatically receives a reply message. The text could be, for example: “Thank you for your message. You will receive a response as soon as possible.”

1. Click on in the menu on the left Institutions.
2. Click in the column Institutions on Filters.
3. Above the third column, click the button New.
4. Fill in Filter name something of your choice, for example automatic reply.
   Leave the slider at Filter enabled remain unchanged at ‘on’ (blue).
   Select at Search range the option all messages.
   Select at Actions the option Replied with message.
   Type the message, the subject, etc. At How often should a message be sent You enter after how many days a specific sender should receive the automatic message again. This prevents a sender from receiving a large number of automatic replies if they send multiple emails.
   
5. Click Save. Your autoresponder has now been created.

Create an out-of-office message in Roundcube

An out-of-office message is a temporary autoresponder and is therefore used for the period that you are on vacation or otherwise absent.

1. Click on in the menu on the left Institutions.
2. Click in the column Institutions on Filters.
3. Above the third column, click the button New.
4. Fill in Filter name something of your choice, for example holiday notice.
   Leave the slider at Filter enabled remain unchanged at ‘on’ (blue).
   Select at Search range the option which complies with all the following rules.
   Select at Lines the option Date and in the subsequent boxes successively date (yyyy-mm-dd), value is greater than or equal to. In the last box, type the effective date in the following format: yyyy-mm-dd. For example, if the effective date is December 6, 2020, then type 2020-12-06.
   Click on the + sign next to the boxes.
   You now have a new rule. Select again Date. And then in the following boxes date (yyyy-mm-dd), value is less than. In the last box, type the date you can answer mail again, using the same format as in the row above (yyyy-mm-dd).
   Select at Actions the option Replied with message.
   Type the message, the subject, etc. At How often should a message be sent You enter after how many days a specific sender should receive the automatic message again. This prevents a sender from receiving a large number of automatic replies if they send multiple emails.
   
5. Click the Save button to save your out-of-office message and activate it for the set period.

Much email communication is not secured by default. This causes problems when sending confidential email messages and for companies that must comply with legislation or contractual agreements regarding this. Sending encrypted messages can be the solution in many cases, as the message remains unreadable to unauthorized individuals. This feature can be easily used or added to your email system via Office 365.

Message encryption is part of Azure Information Protection, which manages encryption, identity, and authorization in an Office 365 Exchange Online environment. It is easy to use; no additional software or complex configuration is required, and all functionality is available via Outlook on the PC and Outlook Online.

How does encrypted sending work:

In Outlook, the user indicates when composing that the message should be secured; this can be done via the “Encrypt” option:

By default, various authorization levels are available:

• Unlimited access: The default setting, the message is not encrypted
• Encrypt only: The message is encrypted
• Do not forward: The message may not be forwarded
• [Company Name] – confidential: The message is intended exclusively for internal users; it may be modified but not copied or printed.
• [Company Name] – confidential – View only: The message is intended exclusively for internal users; it may not be modified, copied, or printed

In addition to this manual encryption by the user, the administrator can also set up rules whereby certain messages are automatically encrypted. In this way, the organization can enforce that messages containing specific keywords or a default are encrypted for certain domains.

The recipient of the email receives the encrypted email and can see that it is an encrypted message. If the recipient is also an Office 365 / Outlook.com user, the email is immediately readable:

If the recipient is not known to Microsoft, the message is not immediately visible and is hidden behind a link:

After clicking the link, the encrypted email is displayed in the browser. This can be done after logging in with, for example, a Google account, or by receiving a one-time password code that is then sent via a separate email.

Office 365 message encryption is a standard part of accounts linked to an Enterprise E3 or E5 license.

• Office 365 Enterprise E3
• Office 365 Enterprise E5
• Microsoft 365 Enterprise E3
• Microsoft 365 Enterprise E5
• Microsoft 365 Business Premium
• Office 365 A1
• Office 365 A3
• Office 365 A5
• Office 365 Government G3
• Office 365 Government G5

Message encryption can be activated for users with, for example, an Exchange Online, Office 365 Business Premium, or Office 365 Business Essentials license via an additional “Azure Information Protection” license.

We are happy to assist you with configuring the desired security options and the correct licenses to start using encrypted email.