{"id":15264,"date":"2018-01-11T02:47:18","date_gmt":"2018-01-11T02:47:18","guid":{"rendered":"https:\/\/morz.vamtam.com\/?page_id=15264"},"modified":"2021-08-24T12:08:02","modified_gmt":"2021-08-24T12:08:02","slug":"ict-helpdesk","status":"publish","type":"page","link":"https:\/\/c3ict.nl\/en\/ict-helpdesk\/","title":{"rendered":"ICT Helpdesk"},"content":{"rendered":"<div class=\"vgblk-rw-wrapper limit-wrapper\"><h2>For whom is the<b> ICT Service Desk<\/b> interesting?<\/h2>\r\nOutsourcen van uw IT-support is interessant wanneer uw bedrijf zelf niet de capaciteit heeft voor een eigen IT-afdeling. Ook wanneer u wilt kunnen terugvallen op de kennis en ervaring van een specialistisch support-team zijn wij u graag van dienst.\r\n\r\nSteeds profiteert u bij C3 ict van een proactieve en persoonlijke aanpak. Ons overzichtelijke supportteam staat voor u klaar en denkt met u mee.\r\n\r\nIn de servicedesk zijn de volgende functionaliteiten ondergebracht (en eventueel in een onderhoudscontract (SLA) vastgelegd):\r\n<ul>\r\n \t<li>1st and 2nd line Helpdesk<\/li>\r\n \t<li>Telephone support<\/li>\r\n \t<li>Troubleshooting<\/li>\r\n \t<li>Information requests<\/li>\r\n \t<li>Change orders<\/li>\r\n \t<li>End-user management<\/li>\r\n \t<li>On-site support<\/li>\r\n<\/ul>\r\n<h3>Prevention is better than cure<\/h3>\r\nNatuurlijk doet ons supportteam zijn best uw storing vakkundig en snel te verhelpen. Liever nog voorkomen wij problemen met uw ICT. Door uw hardware en software juist in te richten en tijdig beveiligingsupdates uit te voeren, back-ups te maken en te scannen op virussen en malware kunnen de meeste problemen worden voorkomen.\r\n\r\nVaak zien wij dat een onderhoudscontract op lange termijn goedkoper is dan AD-HOC helpdesk werkzaamheden.\r\n\r\n<a role=\"button\" href=\"\/en\/onderhoudscontract\/\" target=\"_self\" rel=\"noopener\">\r\nMore information\r\n<\/a><\/div><!-- .vgblk-rw-wrapper -->","protected":false},"excerpt":{"rendered":"<p>Voor wie is de ICT Servicedesk interessant? Outsourcen van uw IT-support is interessant wanneer uw bedrijf zelf niet de capaciteit heeft voor een eigen IT-afdeling. Ook wanneer u wilt kunnen terugvallen op de kennis en ervaring van een specialistisch support-team zijn wij u graag van dienst. Steeds profiteert u bij C3 ict van een proactieve&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mbp_gutenberg_autopost":false,"footnotes":"","_joinchat":[]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ICT Helpdesk | C3 ict | Cremers Computer Company<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/c3ict.nl\/en\/ict-helpdesk\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ICT Helpdesk | C3 ict | Cremers Computer Company\" \/>\n<meta property=\"og:description\" content=\"Voor wie is de ICT Servicedesk interessant? 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