{"id":12505,"date":"2017-04-30T11:02:13","date_gmt":"2017-04-30T11:02:13","guid":{"rendered":"https:\/\/morz.vamtam.com\/?page_id=12505"},"modified":"2021-08-24T12:08:04","modified_gmt":"2021-08-24T12:08:04","slug":"onderhoudscontract","status":"publish","type":"page","link":"https:\/\/c3ict.nl\/en\/onderhoudscontract\/","title":{"rendered":"Maintenance contract"},"content":{"rendered":"<div class=\"vgblk-rw-wrapper limit-wrapper\"><h2>Prevention is<b> better<\/b> then healed<\/h2>\r\nBij C3 ict is elke klant belangrijk. Zo staan wij al jaren bekend voor de snelle service, wij nemen elke storingsmelding met spoed op en zorgen voor een snelle afhandeling van de storing.\r\n\r\nEchter door de jaren heen zijn er verschillende vormen van onderhoudscontracten uitgebracht, en we willen via deze wijziging van de dienstverlening alle onduidelijkheden ophelderen, zodat u precies weet welke werkzaamheden binnen een bepaald onderhoudscontract vallen en wat de kosten hiervan zijn.\r\n\r\nCremers Computers reageert in tegenstelling tot 99% van andere ICT bedrijven in de meeste gevallen vrijwel direct op storingsmeldingen. Deze tijden verschillen bij de meeste dienstverleners van 6 tot 8 kantooruren voor klanten zonder onderhoudscontract, en 2 tot 6 kantooruren voor klanten met een contract.\r\n\r\nDus Cremers Computers neemt de melding danwel direct aan of reageert binnen 1 tot 2 uren afhankelijk of u een onderhoudscontract heeft.\r\n<blockquote>You call or email us with a problem, and we take up the complaint immediately!<\/blockquote>\r\nHowever, we do wish to make a distinction for our regular customers through maintenance contracts. With these, we can guarantee the timelines for the execution of repair work and the repair times. You will also receive <strong>discount on hourly rates<\/strong>, We ensure that your server\/network is checked periodically, we periodically inspect your workstations, and we maintain network documentation for you.\r\n<h3>Maintenance Agreement<\/h3>\r\nEen goed functionerend netwerk is van groot belang om de continu\u00efteit van uw bedrijf te waarborgen. Wij bieden een onderhoudscontract aan waarbij preventief onderhoud is opgenomen.\r\n\r\nVeel problemen kunnen worden voorkomen door tijdige controles en onderhoud. <strong>Many people think that a service contract is more expensive than emergency agreements. However, practice shows that the costs are lower. The reason for this is that many problems could have been prevented if they had been detected earlier.<\/strong>\r\n\r\nPrevention is better than cure. Think of hard drives filling up, backups freezing, performing updates, checking for updates, cleaning up the server and PCs, checking log files, etc.\r\n<h3>Remote management<\/h3>\r\nAs soon as malfunctions are detected, either by us or by yourself, you can log in to resolve them remotely (if possible). This applies to both the server and the workstations. No travel expenses are charged for remote work.\r\n<h3>Workplaces<\/h3>\r\nNowadays, these are just as important as a server. Partly because most software and programs are web-based, a well-functioning computer has become even more important. In addition to periodic management and 24\/7 monitoring of the server, our maintenance contracts also cover the workstations.\r\n<h2>Which<b> activities<\/b> what do we carry out?<\/h2>\r\n<h4><a title=\"Periodic remote management\" href=\"\/en\/chemicals\/\" target=\"_self\" rel=\"noopener\">\r\nPeriodic remote management\r\n<\/a><\/h4>\r\n<ul>\r\n \t<li>24\/7 monitoring of the server or NAS (uptime)<\/li>\r\n \t<li>\u00a024\/7 monitoring of your workstations ( Disk space, CPU\/memory usage, antivirus, Windows updates )<\/li>\r\n \t<li>\u00a0Daily Backup Check (online backup as local backup)<\/li>\r\n \t<li>\u00a0Daily ESX Backup Check (complete server backup)<\/li>\r\n \t<li>\u00a0Periodic check on the replacement of external HDDs by staff (backup operation)<\/li>\r\n \t<li>Periodically updating the operating systems on your NAS or server<\/li>\r\n \t<li>\u00a0Periodically update local virus scanners and firewalls<\/li>\r\n \t<li>\u00a0Periodically updating the firmware of your NAS system<\/li>\r\n \t<li>\u00a0Guaranteed execution and repair times in accordance with the agreement<\/li>\r\n \t<li>\u00a0Periodic checks based on checklists (updates, storage, memory, services, logs, etc.)<\/li>\r\n \t<li>Adequate implementation of necessary (security) updates<\/li>\r\n \t<li>\u00a0Continuously updated system documentation<\/li>\r\n \t<li>\u00a0Advisory services (recurring advice based on the latest level of knowledge and market developments)<\/li>\r\n \t<li>\u00a0Reduced rates on call-out charges and hourly rate<\/li>\r\n<\/ul>\r\n<h4><a title=\"24\/7 Monitoring of workplaces\" href=\"\/en\/groupage\/\" target=\"_self\" rel=\"noopener\">\r\n24\/7 Monitoring of workplaces\r\n<\/a><\/h4>\r\n<ul>\r\n \t<li>Online status<\/li>\r\n \t<li>Hard drive status<\/li>\r\n \t<li>Memory usage<\/li>\r\n \t<li>CPU usage<\/li>\r\n \t<li>Processes<\/li>\r\n \t<li>Windows services<\/li>\r\n \t<li>Event logs<\/li>\r\n \t<li>Disk space<\/li>\r\n \t<li>Windows updates<\/li>\r\n \t<li>Antivirus software<\/li>\r\n \t<li>Windows Firewall<\/li>\r\n<\/ul>\r\n<h3>Your work comes first with us!<\/h3>\r\nUnlike other service providers, we adjust our operations and working hours based on what suits you. For instance, we restart the servers in the evening if this is not possible during the day, or on weekends. We adapt to you!<\/div><!-- .vgblk-rw-wrapper -->","protected":false},"excerpt":{"rendered":"<p>Voorkomen is beter dan genezen Bij C3 ict is elke klant belangrijk. Zo staan wij al jaren bekend voor de snelle service, wij nemen elke storingsmelding met spoed op en zorgen voor een snelle afhandeling van de storing. Echter door de jaren heen zijn er verschillende vormen van onderhoudscontracten uitgebracht, en we willen via deze&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mbp_gutenberg_autopost":false,"footnotes":"","_joinchat":[]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Onderhoudscontract | C3 ict | Cremers Computer Company<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/c3ict.nl\/en\/onderhoudscontract\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Onderhoudscontract | C3 ict | Cremers Computer Company\" \/>\n<meta property=\"og:description\" content=\"Voorkomen is beter dan genezen Bij C3 ict is elke klant belangrijk. 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